Warranty & Returns

Warranty & Returns

Warranty

To ensure we provide you with the best service regarding your warranty claim please complete and forward warranty claim request forms to us.

SAF Service Check

In an effort to make life easier and speed up the time it takes for you to obtain a purchase order for SAF service checks we have created a new automated way for you to get your purchase orders.

It’s done via a URL form. You do the service and then complete this form with all the details, attach the service sheet and tick the box to send you a copy of your submission after you enter your email address.

It then comes back with an automated confirmation email the purchase order as an SS number. 

From there the invoice gets processed as normal through Christchurch.

For future claims the fields remember what you have keyed so you won’t need to key in your company name or your email in full each time.

The URL link is:  CLICK HERE

Please give it a go, if you have any comments or problems please contact:
Samantha.Holland@goughgroup.co.nz  or  Gordon.Potter@goughgroup.co.nz

 

Alcoa    
Warranty Claim Request      PDF 211 KB
Warranty Terms & Conditions   PDF 47 KB
     
Edbro    
Warranty Claim Request   PDF 71 KB
Warranty Terms & Conditions   PDF 48 KB
     
Holland    
SAF-Holland Warranty Claims   Web Link
Commercial Products Warranty   PDF 223 KB
Warranty Terms & Conditions   PDF 49 KB
     
OMFB    
Warranty Claim Request   PDF 73 KB
Warranty Terms & Conditions   PDF 53 KB
     
Ringfeder    
Ringfeder Warranty Claim Request   PDF 80 KB
Warranty Terms & Conditions   PDF 50 KB
     
Rothe Erde    
Warranty Claim Request   PDF 77 KB
Warranty Terms & Conditions   PDF 51 KB
     
SAF    
SAF-Holland NZ Guarantees   PDF 2.7 MB
Warranty All Axles   PDF 53 KB
Guarantee Intra Disc 06 Axles   PDF 55 KB
Guarantee All 06 Modular Axles   PDF 55 KB
Guarantee Intra 06 Axle
On Highway Extension
  PDF 56 KB
SAF Warranty Q & A   PDF 59 KB
SAF-Holland Warranty Claims   Web Link
SAF-Holland Warranty Initial Info Pack   PDF 2.9 MB
     
Sealco    
Warranty Claim Request   PDF 79 KB
Warranty Terms & Conditions   PDF 50 KB
     
TSE    
Warranty Claim Request   PDF 85 KB
     
Veeder-Root    
Warranty Claim Request   PDF 83 KB
Warranty Terms & Conditions   PDF 48 KB
     
WABCO    
Warranty Claim Request   PDF 78 KB
Warranty Terms & Conditions   PDF 47 KB
     
Other Brands    
Warranty Claim Request   PDF 68 KB
Warranty Terms & Conditions   PDF 46 KB